Frequently asked questions
Find answers to the most popular and frequently asked questions by our customers. Our FAQ section is designed to provide you with the information you need about our services, processes, and policies. Whether you have queries about our cleaning methods, pricing, scheduling, or any other aspect of our service, you’ll likely find the answers here.
What types of cleaning services do you offer?
We offer a wide range of cleaning services, including residential cleaning, office cleaning, deep cleaning, pest control, and more.
How much does your cleaning service cost?
Our pricing varies depending on the type of service, size of the property, and specific cleaning requirements. We offer free quotes to all potential clients.
How long will it take to clean my property?
The time required for cleaning varies depending on the size and condition of the property. We will provide an estimated time frame based on your specific cleaning requirements.
Do I need to be present during the cleaning?
It’s not necessary for you to be present during the cleaning. However, we recommend that you be available during the initial consultation to discuss your cleaning requirements and ensure that we have access to your property.
What is your cancellation policy?
There is no cancellation fee. You can cancel or reschedule your cleaning service without any additional charges.
How do I book a cleaning service?
You can book our cleaning services by contacting us by phone, email, chat, or through our website’s booking form. We’ll discuss your cleaning requirements and schedule a convenient appointment.
Can I customize my cleaning package?
Yes, we offer customized cleaning plans tailored to your specific needs and requirements. We will work with you to develop a cleaning plan that meets your expectations.
Do you offer a satisfaction guarantee?
Yes, we offer a satisfaction guarantee to ensure that our clients are completely happy with our cleaning services. If you’re not satisfied with our work, we will return and re-clean the affected areas at no additional charge.
Where is Crestive Office Located ?
Our office is at Salwa Road, Doha, Qatar.
Your staff is skillful at work?
Yes, our cleaning team is well trained as well professionals.
Can I order more than one service at a time?
Yes, you can. Please book online from our website with your details and time. We will contact you.
Can i call and book from phone number?
Yes, you can call our contact numbers +974 3000 4713 to book an appointment.
Your team is following precautions measurements for disinfections?
Yes, we are cautious about the pandemic, and we have proper safety uniform as well as we do disinfection and sanitation service properly.
Do you wash the car at my place?
Yes, we do washing and cleaning your vehicles at your preferred location.
Can you do wash my place, it is villa?
Yes, we do washing, cleaning of living area, kitchen equipment, carpet, floor etc.,
I have another question
Please submit your query by clicking on contact form
If you can’t find your answer in this FAQ page or need more detailed information, please don’t hesitate to reach out to us. Our friendly and knowledgeable team is always ready to assist you. You can contact us by phone at +974 3000 2713 or via email at info@crestive.qa. We’re here to ensure your experience with Crestive Cleaning Services is seamless and satisfactory.